iExtensions CRM – Benefits

Leverage Your Lotus/Domino Infrastructure
Unlike most CRM solutions that are costly and difficult to implement and use, iExtensions CRM leverages your existing Lotus Notes/Domino infrastructure, allowing you to achieve positive results much faster, and at a fraction of the cost of many other solutions.

Easy-To-Use
IBM/Lotus called iExtensions CRM "the ultimate easy-to-use interface through supreme customization." The intuitive and customizable tab-driven interface allows you to easily navigate iExtensions without extensive training. Ease-of-use is a key factor in ensuring the successful implementation of your CRM project.

Secure
The highly configurable security built into iExtensions allows your organization to secure sensitive information at the document level.

Multilingual
Exclusive multilingual functionality allows iExtensions CRM to be configured for display in any language. This innovative feature stores all languages in a single design, and then automatically detects your preferred language and displays the application accordingly. This functionality gives you complete control over every label, prompt and action through the system’s settings database -- a valuable feature even if you deploy iExtensions CRM in only one language.

Available Everywhere
Virtually every aspect of iExtensions is available through your Notes client, browser, PDA and wireless appliance.

Totally Configurable
Over 500 user-defined fields plus the ability to configure every label, action and prompt empower you to easily tailor the application to your organizational needs. The user interface is also highly customizable with features that can be set at the organization, group or end-user level.

Open Source
iExtensions is an open source code environment so you can further customize the software to your organizational needs. To prevent custom design elements from being affected by system upgrades, a protected “custom” tab is included in each database.

Integration
iExtensions provides unsurpassed integration with Notes/iNotes mail and calendaring. In addition, it's fully integrated with Microsoft Office, Sametime, Quickplace, Domino Everyplace and Websphere Translation Server allowing you to further leverage your existing infrastructure for greater functionality.

Industry-Specific Interfaces
To get you started even more quickly, iExtensions CRM offers several industry-specific interfaces that are already tailored for many industry types. Pre-configured interfaces are available for many industries including financial, legal, manufacturing, and more.