Mobile Edge -- Benefits

Mobile Edge allows you to outrun your competition, reduce operational costs, boost productivity, and increase sales by making the following key benefits available to you anytime, anyplace.

Manage Accounts

Be linked to your CRM 24/7: Have instant account information at your fingertips.
Be fully equipped to impress your customers: Get a 360 degree view of accounts on your wireless device so you can better service your customers when you are at your customer’s site, business meeting, on the road, or any other location.

Manage Opportunities

Outsmart your competition: Create, edit and manage sales, forecasting and other information wirelessly, including sales projections and real- time sales information.
Be proactive, not reactive: Analyze sales trends and project revenue over any period of time.
Win more deals and encourage cross-selling: Better manage the entire sales cycle through a complete view of sales pipeline.
Be strategic: Manage opportunities against individualized sales quotas.
Save precious time: CRM data is stored in the persistent storage of the wireless device allowing users to use the application even when the cellular network is unavailable.

Manage Contacts

Make communication simple: Easily interact with your customers, contacts, and prospects through phone or email so you are always in touch.
Gain a 360 degree view of your customers: View and evaluate all historical customer interaction to better service your customers from wherever you are.

Manage Call Reports

Make all customer touch points count: Enter and assess information directly from a customer site or from other remote locations.
Keep databases accurate and useful to entire organization: Management and administrative staff can also continue to work and manage onsite activities real time.

Analytics and Reporting

Make better business decisions: Mobile Edge enables real time access to any back-end enterprise data (not just CRM) for reporting directly on the wireless device including customer analytics, product inventory and more.
Tackle problems before they arise: Accurately view future pipelines through graphical interface for better forecasting and performance visibility.

Communicate Whenever, Wherever

Boost productivity: Use integrated phone and email to make calls and send messages instantly from any remote location.
Eliminate guesswork for improved customer care: Pull sales quote, email, contact information, call reports, or other information created on the CRM system or through another wireless device.

Create Organizational Cohesion

Outrun your competition: Pull data down to your device and store it on the fly when in coverage.
Reduce operational costs: Device accepts data from the Mobile Edge Server and updates the persistent storage in the device.
Always be informed: Access and store data directly from your existing CRM platform and search for data on your hosted CRM system via the Mobile Edge server.

Make IT Administration a Non-Issue

Mobile Edge installs wirelessly.
The Mobile Edge administration console lets administrators easily configure the installation.
Mobile Edge monitors itself and automatically notifies administrators of problems.
Available as a licensed solution and/or hosted solution for zero administration.